AI Learns from Sales and Refunds

Prime AI’s Size Finder continuously improves by learning from your real-world data. Every sale and every size-related return helps train the system to better understand how your products fit on different body types.

When customers return items due to sizing issues such as “too small” or “too large,” that information is fed back into the AI. Over time, our model adapts to your specific product catalogue, fit variations across collections, and even seasonal trends in shopper behaviour.

This dynamic feedback loop allows Prime AI to deliver increasingly precise size recommendations, tailored to how your customers actually experience fit.

Sales and refund data is one of several key data streams used by our system. Combined with other signals, such as body profile inputs, conversion outcomes, and product metadata – it powers a smarter, more context-aware sizing experience.

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Why it matters

Fit accuracy improves over time, which means fewer returns, higher conversion rates, and more satisfied shoppers.

Because the AI is constantly learning from your own customers, it becomes better aligned with your brand’s fit profile, your product range, and your shopper segments – delivering long-term value that generic size tools can’t match.

Still not sure which is right for you?

Reviews

Anna - Digital Director (UK)
Handy tool and fantastic customer service
The tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented.
Denis - Performance Marketing Manager (Romania)
Efficient Cooperation
Our cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open. The UX was not the best, but after multiple feedback sessions, things got fixed.
Rosie - Head of e-commerce and brand (UK)
Great software and amazing account management
Prime AI's account management and monthly reports/ recommendations have been brilliant. We have been able to customise the platform to suit our needs and no ask is ever too much 🙂 ... We have been able to make informed, strategic business decisions and the product is great from a user interface point of view with seamless integration.

We analyed 1,000,000 returns. Here's what we found...

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