{"id":8201,"date":"2025-01-10T14:47:02","date_gmt":"2025-01-10T14:47:02","guid":{"rendered":"https:\/\/www.prime-ai.com\/?p=8201"},"modified":"2025-05-12T16:42:39","modified_gmt":"2025-05-12T16:42:39","slug":"multi-brand-retailer-reduces-refunds-case-study-csf-d","status":"publish","type":"post","link":"https:\/\/www.prime-ai.com\/en\/media\/multi-brand-retailer-reduces-refunds-case-study-csf-d\/","title":{"rendered":"How Multi-brand retailer Soulz reduces refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8201\" class=\"elementor elementor-8201\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c72a007 e-flex e-con-boxed e-con e-parent\" data-id=\"c72a007\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1961d682 e-con-full e-flex e-con e-child\" data-id=\"1961d682\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5611b06d e-con-full e-flex e-con e-child\" data-id=\"5611b06d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44747880 elementor-widget elementor-widget-heading\" data-id=\"44747880\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How multi-brand retailer Soulz reduces refunds<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ef8f5e1 elementor-widget elementor-widget-text-editor\" data-id=\"2ef8f5e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the competitive world of apparel retail, keeping customers satisfied while maintaining profitability is a top priority.\u00a0<b>One of the biggest challenges retailers face is the high rate of refunds and returns due to sizing\u00a0<\/b>and fit issues. In this case study, we explore how multi-brand apparel retailer, Soulz, successfully\u00a0<b>implemented Prime AI size finder solution on their Shopify store to reduce refunds\u00a0<\/b>and improve customer satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac19ca elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"9ac19ca\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.prime-ai.com\/requestdemo\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-171f7cd6 e-con-full e-flex e-con e-child\" data-id=\"171f7cd6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-544d6ba8 elementor-widget elementor-widget-image\" data-id=\"544d6ba8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-1024x1024.jpg\" class=\"attachment-large size-large wp-image-2807\" alt=\"\" srcset=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-1024x1024.jpg 1024w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-300x300.jpg 300w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-150x150.jpg 150w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-768x768.jpg 768w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-619302b8 e-flex e-con-boxed e-con e-parent\" data-id=\"619302b8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bc56445 e-con-full e-flex e-con e-child\" data-id=\"3bc56445\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7c3d8b43 e-con-full e-flex e-con e-child\" data-id=\"7c3d8b43\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78f7afdb elementor-widget elementor-widget-spacer\" data-id=\"78f7afdb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d794606 elementor-widget elementor-widget-heading\" data-id=\"d794606\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Boost profits and efficiency<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a576e68 e-flex e-con-boxed e-con e-parent\" data-id=\"a576e68\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2da3a0b4 e-con-full e-flex e-con e-child\" data-id=\"2da3a0b4\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-291b106c e-grid e-con-full e-con e-child\" data-id=\"291b106c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-65bb8c4 e-grid e-con-full e-con e-child\" data-id=\"65bb8c4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9b6bd7a e-con-full e-flex e-con e-child\" data-id=\"9b6bd7a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d58598 elementor-widget elementor-widget-heading\" data-id=\"3d58598\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refund Reduction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ced9b0d elementor-widget elementor-widget-heading\" data-id=\"ced9b0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">-15%<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70aa8fc1 e-flex e-con-boxed e-con e-parent\" data-id=\"70aa8fc1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2e07579 e-grid e-con-full e-con e-child\" data-id=\"2e07579\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a40b0d4 elementor-widget elementor-widget-image\" data-id=\"5a40b0d4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"322\" src=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/multi-brand-retailer-challenge.png\" class=\"attachment-large size-large wp-image-2801\" alt=\"\" srcset=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/multi-brand-retailer-challenge.png 512w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/multi-brand-retailer-challenge-300x189.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-262099c4 e-con-full e-flex e-con e-child\" data-id=\"262099c4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77f86d55 elementor-widget elementor-widget-heading\" data-id=\"77f86d55\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Challenge<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3635f8c8 elementor-widget elementor-widget-text-editor\" data-id=\"3635f8c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the competitive world of apparel retail, keeping customers satisfied while maintaining profitability is a top priority.\u00a0<b>One of the biggest challenges retailers face is the high rate of refunds and returns due to sizing\u00a0<\/b>and fit issues. In this case study, we explore how multi-brand apparel retailer, Soulz, successfully\u00a0<b>implemented Prime AI size finder solution on their Shopify store to reduce refunds\u00a0<\/b>and improve customer satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-275ffc3a elementor-widget elementor-widget-text-editor\" data-id=\"275ffc3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Soulz was\u00a0<b>experiencing a high rate of refunds\u00a0<\/b>and returns due to atypical luxury brands size fittings, it led to\u00a0<b>increased costs and lost sales\u00a0<\/b>. The primary reason for the returns was sizing issues, as customers often found it difficult to select the correct size when shopping online. Everyone knows sizing differs by brand. For the buyer ordering a dress of the brand they never wore before is very much wilde guess what size to order. For the buyers who own some clothing pieces in their favourite brand, decision making on what size to order is easier, but not risk free. Because even the same brand sizing differs by styles, season, materials used.\u00a0<b>Soulz needed a solution that could help their customers make better sizing decisions\u00a0<\/b>and reduce the number of returns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c2f813d e-con-full e-flex e-con e-parent\" data-id=\"3c2f813d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-77669a15 e-con-full e-flex e-con e-child\" data-id=\"77669a15\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13de8399 elementor-arrows-yes elementor-pagination-type-bullets elementor--star-style-star_fontawesome elementor-widget elementor-widget-reviews\" data-id=\"13de8399\" data-element_type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;2&quot;,&quot;show_arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"reviews.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-d0203b4\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Anna - Digital Director (UK)<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Handy tool and fantastic customer service<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Lire plus\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tThe tool allows us to offer accurate fitting information to our customers, including information based on returns to maintain accuracy. The Prime AI team are very helpful if\/when issues arise, and are quick at responding and solving problems, as well as suggesting new ways the tool can be implemented.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-a963170\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Denis - Performance Marketing Manager (Romania)<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Efficient Cooperation<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Lire plus\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tOur cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been implemented after multiple feedback sessions to which Prime AI has been very open. The UX was not the best, but after multiple feedback sessions, things got fixed.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial elementor-repeater-item-ded8594\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Rosie - Head of e-commerce and brand (UK)<\/span><div class=\"elementor-star-rating\"><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><i class=\"elementor-star-full\">&#xE934;<\/i><\/div><span class=\"elementor-testimonial__title\">Great software and amazing account management<\/span><\/cite>\t\t\t\t\t<div class=\"elementor-testimonial__icon elementor-icon elementor-icon-\" aria-label=\"Lire plus\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\tPrime AI's account management and monthly reports\/ recommendations have been brilliant. We have been able to customise the platform to suit our needs and no ask is ever too much \ud83d\ude42 ... We have been able to make informed, strategic business decisions and the product is great from a user interface point of view with seamless integration.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Pr\u00e9c\u00e9dent\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Suivant\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d7b3a64 e-flex e-con-boxed e-con e-parent\" data-id=\"6d7b3a64\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d9b0a1d e-grid e-con-full e-con e-child\" data-id=\"d9b0a1d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1db934b8 e-con-full e-flex e-con e-child\" data-id=\"1db934b8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7da96bd9 elementor-widget elementor-widget-heading\" data-id=\"7da96bd9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c126cca elementor-widget elementor-widget-text-editor\" data-id=\"c126cca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Soulz implemented Prime AI size finder technology, which uses advanced neural networks as well as sales refunds and product data to\u00a0<b>help more shoppers to buy the size that fits\u00a0<\/b>both new and returning customers to their shop. The solution was seamlessly integrated into their Sylius online store, allowing customers to input their age, height, weight or answer a few simple questions about their body shape and fit preferences. Based on this information, the Prime AI solution recommended the most suitable size for each customer matching them in real time to the actual product they are viewing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4eec0bad e-con-full e-flex e-con e-child\" data-id=\"4eec0bad\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75c4d60b elementor-widget elementor-widget-image\" data-id=\"75c4d60b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"291\" src=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/multi-brand-retailer-fit-finder.png\" class=\"attachment-large size-large wp-image-2802\" alt=\"\" srcset=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/multi-brand-retailer-fit-finder.png 512w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/multi-brand-retailer-fit-finder-300x171.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-470f44fe e-flex e-con-boxed e-con e-parent\" data-id=\"470f44fe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6cc827 elementor-widget elementor-widget-heading\" data-id=\"c6cc827\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">15% less refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-200b5dec e-flex e-con-boxed e-con e-parent\" data-id=\"200b5dec\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5f20dd0c e-grid e-con-full e-con e-child\" data-id=\"5f20dd0c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e1e9f98 elementor-widget elementor-widget-image\" data-id=\"1e1e9f98\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-1024x1024.jpg\" class=\"attachment-large size-large wp-image-2808\" alt=\"\" srcset=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-1024x1024.jpg 1024w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-300x300.jpg 300w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-150x150.jpg 150w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-768x768.jpg 768w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26f8398e e-con-full e-flex e-con e-child\" data-id=\"26f8398e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65b07635 elementor-widget elementor-widget-heading\" data-id=\"65b07635\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Results<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4434650f elementor-widget elementor-widget-text-editor\" data-id=\"4434650f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After implementing Prime AI size finder, Soulz experienced the following results over last 12 months:<\/p><ul><li><p><b>Reduced refunds:\u00a0<\/b>During the last 12 months (up to March 2023), Soulz saw\u00a0<b>15% less refunds made by customers who used Prime AI size finder.\u00a0<\/b>The Women&#8217;s Dresses category had less refunds by customers who ordered using size recommendations. Good results are visible in other product categories: Girls clothing, Men\u2019s Jeans, Men\u2019s Shirts, Men\u2019s sweaters, Women\u2019s skirts, Women Sweatshirts and many others.<\/p><\/li><li><p><b>Improved customer satisfaction:\u00a0<\/b>Customer feedback indicated that shoppers appreciated the sizing recommendations and felt more confident in buying at Soulz for the first time.<\/p><\/li><li><p><b>Increased sales:\u00a0<\/b>With customers more confident in their size selection, Soulz experienced an increase in overall sales, as shoppers were more likely to complete their purchase. Shoppers who used Prime AI size finder on\u00a0<b>view nearly two times more products vs. customers who have not used size finder\u00a0<\/b>resulting in overall higher conversion rate.<\/p><\/li><li><p><b>Gained insights:\u00a0<\/b>Soulz team learned to analyse product demand data at product ID level to optimise on site merchandising and marketing activities and building new reports to optimise their business.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48c203ac e-flex e-con-boxed e-con e-parent\" data-id=\"48c203ac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2df21c05 e-grid e-con-full e-con e-child\" data-id=\"2df21c05\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a6579f elementor-widget elementor-widget-image\" data-id=\"6a6579f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-2-1024x1024.jpg\" class=\"attachment-large size-large wp-image-2809\" alt=\"\" srcset=\"https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-2-1024x1024.jpg 1024w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-2-300x300.jpg 300w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-2-150x150.jpg 150w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-2-768x768.jpg 768w, https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/soulz-widget-2.jpg 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b0d8c10 e-con-full e-flex e-con e-child\" data-id=\"7b0d8c10\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42675de1 elementor-widget elementor-widget-heading\" data-id=\"42675de1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a18823c elementor-widget elementor-widget-text-editor\" data-id=\"2a18823c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By integrating Prime AI size finder technology into ecommerce, Soulz addresses the critical challenge in decision making what size to buy on multi-brand apparel store. The results speak for themselves: reduced refunds at Soulz while many retailers in the industry without AI powered sizing technologies reported growth of refunds. In addition Soulz increased customer satisfaction, and a boost in sales. Prime size finder has proven to be an essential tool for fashion ecommerce retailers looking to enhance their customer experience and maintain a competitive edge in the market.<\/p><p>Are you an apparel retailer looking to reduce refunds and improve customer satisfaction? Contact us today to schedule a demo and learn how Prime AI technologies can help your business become more profitable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bbc4d8b e-flex e-con-boxed e-con e-parent\" data-id=\"3bbc4d8b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4bea95a9 e-grid e-con-full e-con e-child\" data-id=\"4bea95a9\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24ea01e7 elementor-widget elementor-widget-heading\" data-id=\"24ea01e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ready to start reducing returns?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b4c7e2e elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"4b4c7e2e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.prime-ai.com\/requestdemo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-750cc171 e-flex e-con-boxed e-con e-parent\" data-id=\"750cc171\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f856b7f e-grid e-con-full e-con e-child\" data-id=\"f856b7f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e4d2bc0 elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"3e4d2bc0\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/www.prime-ai.com\/clothing-size-and-fit-finder\/\" target=\"_blank\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/Prime-AI-Product-Apparel-size-finder-1024x769.jpg);\" role=\"img\" aria-label=\"Prime AI Product -Apparel size finder\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tClothing Size Finder\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tPersonalised clothing fit recommendations\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tExplore Tool\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-141d77c5 elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"141d77c5\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/www.prime-ai.com\/bra-size-finder\" target=\"_blank\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/Prime-AI-Product-Bra-size-finder-1024x769.jpg);\" role=\"img\" aria-label=\"Prime AI Product -Bra size finder\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tBra Size Finder\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tAccurate bra size and fit  recommendations\u200b\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tExplore Tool\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49d614c8 elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"49d614c8\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/www.prime-ai.com\/shoes-size-finder\" target=\"_blank\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/Prime-AI-Product-Shoe-size-finder-1024x769.jpg);\" role=\"img\" aria-label=\"Prime AI Product -Shoe size finder\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tShoe Size Finder\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tAccurate shoe size with a photo of your foot\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tExplore Tool\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75d16f3c elementor-cta--skin-classic elementor-animated-content elementor-widget elementor-widget-call-to-action\" data-id=\"75d16f3c\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a class=\"elementor-cta\" href=\"https:\/\/www.prime-ai.com\/visual-search-in-ecommerce\" target=\"_blank\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/www.prime-ai.com\/wp-content\/uploads\/2024\/11\/Prime-AI-Product-Visual-Search-1024x769.jpg);\" role=\"img\" aria-label=\"Prime AI Product -Visual Search\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tVisual Search\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tHelp customers find products by picture\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<span class=\"elementor-cta__button elementor-button elementor-size-\">\n\t\t\t\t\t\tExplore Tool\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How multi-brand retailer Soulz reduces refunds In the competitive world of apparel retail, keeping customers satisfied while maintaining profitability is a top priority.\u00a0One of the biggest challenges retailers face is the high rate of refunds and returns due to sizing\u00a0and fit issues. In this case study, we explore how multi-brand apparel retailer, Soulz, successfully\u00a0implemented Prime [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2807,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[285,247],"tags":[],"class_list":["post-8201","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-clothing-size-and-fit-finder"],"_links":{"self":[{"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/posts\/8201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/comments?post=8201"}],"version-history":[{"count":37,"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/posts\/8201\/revisions"}],"predecessor-version":[{"id":17826,"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/posts\/8201\/revisions\/17826"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/media\/2807"}],"wp:attachment":[{"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/media?parent=8201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/categories?post=8201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.prime-ai.com\/en\/wp-json\/wp\/v2\/tags?post=8201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}